Administrative Specialist – Outpatient Services

CCTC is seeking an Administrative Specialist to join our Outpatient Services Department to provide support services to the Outpatient & Trauma Department, children and families served, and all other agency stakeholders.

Responsibilities include:

  • Daily coverage of the main reception desk, including the ability to answer phones on a multi-line switchboard
  • Maintaining electronic medical record (both for active and discharged clients)
  • Notifying all parties in the Outpatient Center regarding No-Shows
  • Sending the daily attendance and/or “Case To Be Closed” letters
  • Promptly sending letters to caregivers about missed appointments
  • Logging all phone calls and referrals made and scheduled as brief case management notes into each clients medical record
  • Checking of EVS
  • Participating in weekly meetings
  • Ordering supplies
  • Other duties applicable to the position


At least one year experience performing duties as an Administrative Assistant or Secretary.

Knowledge of entering data and producing reports using an electronic medical record system.

Working knowledge of Microsoft Word, Excel and PowerPoint.

Must have a High School Diploma or GED.  Some college or Vocational school preferred.

Bilingual (English/Spanish) candidates are encouraged to apply.

Covid-19 vaccination required.