Administrative Specialist – Outpatient Services

CCTC is seeking an Administrative Specialist to join our Outpatient Services Department to provide support services to the Outpatient & Trauma Department, children and families served, and all other agency stakeholders.

Responsibilities include:

• Daily coverage of the main reception desk, including the ability to answer phones on a multi-line switchboard
• Maintaining electronic medical record (both for active and discharged clients)
• Notifying all parties in the Outpatient Center regarding No-Shows
• Sending the daily attendance and/or “Case To Be Closed” letters
• Promptly sending letters to caregivers about missed appointments
• Logging all phone calls and referrals made and scheduled as brief case management notes into each clients medical record
• Checking of EVS
• Participating in weekly meetings
• Ordering supplies
• Other duties applicable to the position