Assistant Division Director – School Based Services

The primary role of the Assistant Division Director of School Based Services is focusing on operational effectiveness, ensuring that the day-to-day functions of the School Based Services programs run smoothly and efficiently. This role involves supporting the Division Director in program management, supervising School-Based Services Team Leaders, and ensuring that services provided are of the highest quality. The Assistant Division Director also plays a key role in ensuring that the programs meet their productivity targets and comply with all regulatory requirements.

Summary of Essential Functions:

• Oversee the daily operations of the School Based Services programs to ensure they run efficiently
• Implement processes and procedures that improve operational efficiency and service delivery
• Conduct regular reviews of key metrics and program KPIs and provide program staff feedback to improve operational performance
• Assist the Division Director in developing and maintaining partnerships with schools and external stakeholders
• Ensure that programs meet productivity requirements and maintain a consistent flow of referrals
• Provide weekly supervision to SBS Team Leaders, offering feedback and guidance to improve performance
• Support the development of staff through training and coaching to enhance their effectiveness
• Ensure that all program documentation, including census trackers and service authorizations, is completed accurately and on time
• Maintain compliance with CBH and school district requirements and other regulatory standards
• Monitor the quality of services provided, ensuring that they meet the established standards and address the needs of the children and families served
• Act as a liaison between HR and program staff regarding performance, medical, or other concerns