As a child, the young woman had experienced terrible trauma. Treated years ago at Children’s Crisis Treatment Center, today she’s in graduate school to become a child therapist. CEO Antonio Valdes knows that’s “an awesome story” that reflects the agency’s success. “But there are simple moments that tell the story just as forcefully.” He relates an anecdote about a young boy in a CCTC partner school who was on the verge of being suspended after being wildly disruptive all morning. Then, someone in the disciplinarian’s office asked him the key question: What happened?