Care Coordinator – Tamaa

CCTC is seeking a Care Coordinator for the Tamaa Program.  The Care Coordinator will provide support and follow through with treatment team recommendations in a fast-paced environment.  The Tamaa Program provides services to children ages 2.5 to 21 years old and their families presenting with crisis and behavioral health issues in a trauma-informed manner.

Responsibilities include:

  • Identifying resources, establishing relationships and keeping up-to-date records within the targeted community (e.g. MH/MR Centers, schools, day care centers, District Health Centers, recreational programs, legal assistance programs, housing assistance programs), as well as other relevant resources located throughout Philadelphia
  • Establishing and maintaining a positive working relationship with West-African refugee community, cultural, and religious groups/leaders
  • Assessing the service needs of refugee children and families
  • Developing appropriate individualized service plans in collaboration with the children and families
  • Linking refugee children and families to needed resources
  • Working with families to remove any barriers that may prevent participation in needed services (e.g. insurance)
  • Working with refugee children and families on a regular basis (at least monthly face-to-face meetings) to assess progress and need for additional services/support
  • Revising children and families’ service plans accordingly
  • Working collaboratively with other team members and external resources to ensure identified needs are being met and interventions are implemented
  • Maintaining written and/or electronic records of all client and resource contacts (both telephone and face-to-face contacts)
  • Organizing, running, and keeping records of Multicultural Community Events


Bachelors degree in Social Work or a related field.

A minimum of two years experience working as a case manger or in a related position with children and families.

Interest and experience in doing community outreach.

Ability to work well as part of a multi-disciplinary team and with a culturally/ethnically diverse population.

Strong interest and/or experience in working with refugees.

Covid vaccination required.